Shipping policy

  • Shipping Policy

30‑Day Satisfaction Guarantee

We stand behind every Feel Good product. If you’re not completely satisfied for any reason, simply reach out within 30 days of delivery and we’ll issue a full refund. No return shipping required. No hassle. We make it right, every time.

Shipping Options & Delivery Times

We work hard to get your order to you quickly.

  • Standard Shipping: Typically arrives in 3–5 business days.
  • Expedited Shipping: Faster options may be available at checkout.
  • Tracking: You’ll receive a tracking number as soon as your order ships so you can follow it every step of the way.

Delivery times may vary during holidays or high‑volume periods.

Free Shipping

We offer several ways to save on shipping:

  • Free standard shipping on orders over $65
  • Subscribe & Save orders ship free automatically
  • Additional promotions may apply—check the latest offer at checkout.

Order Processing

Most orders are processed within 1–2 business days. Orders placed after our daily cutoff or on weekends/holidays will begin processing the next business day.

Address Accuracy

Please double‑check your shipping address at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Questions or Need Help?

Our team is here to help with anything you need—order updates, tracking issues, or questions about your shipment. Just reach out to info@feelgoodpetbrand.com and we’ll take care of you.